Allergen and Nutrition Disclosure

What we can and cannot promise about allergens, plus the storage and reheating rules that keep your meals safe.

Effective date: July 27, 2026
Last updated: July 27, 2026

This document is still being reviewed. Items shown as “to be confirmed” are being settled. This page does not replace the label on the tray you are about to eat.

Shared-facility warning

Our meals are prepared in a facility that also handles milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, soybeans, and sesame. We cannot guarantee that any meal is free of any allergen, even when that allergen is not listed as an ingredient.

If you have a severe or life-threatening food allergy, please do not rely solely on our labelling. Talk to your physician before starting a meal plan.

The nine major food allergens

Federal law (FALCPA, as amended by the FASTER Act) identifies nine major food allergens. Sesame became the ninth on January 1, 2023 — lists that show only eight are out of date.

Milk
Egg
Fish
Crustacean shellfish
Tree nuts
Peanuts
Wheat
Soybeans
Sesame

Each meal page lists the major allergens present as ingredients. Open a meal in the menu to see its allergens before you order.

Recipes change

Ingredients and suppliers can change between batches. Check the allergen information on each meal before every order, even for a meal you have ordered before.

Nutrition information

Calorie and macronutrient values are estimates calculated from ingredient data. Actual values vary with portioning and natural variation in ingredients. They are provided for general information and are not medical or dietary advice.

Our meals are not intended to diagnose, treat, cure, or prevent any disease. If you have a medical condition, are pregnant or nursing, or follow a therapeutic diet, consult a qualified health professional before relying on our meals.

Storage and reheating

Meals arrive chilled, not frozen, unless stated otherwise.

Refrigerate immediately on arrival. Keep at or below 40°F (4°C).
Consume by the use-by date printed on the label.
Reheat until the meal reaches an internal temperature of 165°F (74°C).
Discard any meal left at room temperature for more than 2 hours(1 hour if above 90°F / 32°C).

These are the temperatures used in the FDA Food Code.

Questions

Email [support email — to be confirmed] before ordering if you are unsure whether a meal is safe for you. See the contact page for the ways to reach us.